FAQ's

Frequently Asked Questions
Product Info


How do plants grow?

The plants are usually grown in 2.5” x 4” x 4” rock wool cubes.

How long does it take to assemble?
The B-Pod™ takes about 1 hour to assemble. Please refer to our Assembly Instruction section of our Operating Manual for step-by-step assembly.

Does a B-Pod™ require any special power supply?
No, it is a plug-in unit operating on 110 volts or 220 volts.

How much space does a B-Pod™ take?
Our B-Pod™ 120 models take up 38” length x 64” width x 68” height. Our B-Pod™ 240 models take up 56” length x 64” width x 68” height. Our B-Pod™ 360 models take up 74” length x 64” width x 68” height.

General Questions


How do I contact your company?

phone: 1-800-403-5623
fax: 1-800-403-5343
email: info@b-pod.ca
Customer service hours: 9:00 – 6:00 EST Monday – Friday

Where are you located?
Montreal, Quebec, Canada

Partnership / Dealer Network


How do I become a retailer/distributor of the B-Pod™ line?

Simply contact us by email at info@b-pod.ca or call us toll free at 1-800-403-5623.

Shipping

How is shipping calculated?
Shipping costs are primarily driven by weight, dimensions, destination, and delivery speed. All of the variables are calculated at the time of order processing and they determine the shipping costs.

What carriers do you use to ship?
We use various transport carriers for transporting our B-Pod™ units. Our replacement parts are usually Fedex and/or UPS.

Do you have any stores located in my city?
At this time we do not have any retail stores. Our building’s location consists of an office, production facility and shipping warehouse. However, we do have a network of distributors that carry the B-Pod™ model and replacement parts. To find a registered local dealer of the patented B-Pod™ simple email us at info@b-pod.ca or call us toll free at 1-800-403-5623.

Do you ship to other parts of the world?
Yes we do, simply contact us for more details by email at info@b-pod.ca or call us toll free at 1-800-403-5623.

Do you ship to North America?
Yes! We can ship our models and parts anywhere in North America.
Yes! We can ship our models and parts anywhere in North America.

Payment

How do I pay for a B-Pod™ or B-Pod™ replacement parts?
Simply ADD to cart the model or replacement parts you want to order then follow the online instructions on our secure site. Alternative methods of payment: Wire transfer, Certified cheque, money order, Paypal.

!IMPORTANT: A valid address and email to be supplied (P.O. Box not acceptable).

B-pod Shop

home-shop-imgNow you can shop online!

  • 3 Models to choose from
  • Replacement parts available
  • Accessories to get you started