How do I contact your company?
phone: 1-800-403-5623
fax: 1-800-403-5343
email: info@b-pod.ca
Customer service hours: 9:00 – 6:00 EST Monday – Friday

Where are you located?
Montreal, Quebec, Canada

How do I become a retailer/distributor of the B-Pod™ line?
Simply contact us by email at info@b-pod.ca or call us toll free at 1-800-403-5623.

How is shipping calculated?
Shipping costs are primarily driven by weight, dimensions, destination, and delivery speed. All of the variables are calculated at the time of order processing and they determine the shipping costs.

What carriers do you use to ship?
We use various transport carriers for transporting our B-Pod™ units. Our replacement parts are usually Fedex and/or UPS.

Do you have any stores located in my city?
At this time we do not have any retail stores. Our building’s location consists of an office, production facility and shipping warehouse. However, we do have a network of distributors that carry the B-Pod™ model and replacement parts. To find a registered local dealer of the patented B-Pod™ simple email us at info@b-pod.ca or call us toll free at 1-800-403-5623.

Do you ship to other parts of the world?
Yes we do, simply contact us for more details by email at info@b-pod.ca or call us toll free at 1-800-403-5623.

Do you ship to North America?
Yes! We can ship our models and parts anywhere in North America.
Yes! We can ship our models and parts anywhere in North America.

How do I pay for a B-Pod™ or B-Pod™ replacement parts?
Simply ADD to cart the model or replacement parts you want to order then follow the online instructions on our secure site. Alternative methods of payment: Wire transfer, Certified cheque, money order, Paypal.

!IMPORTANT: A valid address and email to be supplied (P.O. Box not acceptable).